Small Business

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2 Tips for Working With an Off-site Assistant

Having faith in someone or something is defined as having confidence and trust without proof. But how does this translate to an employee/employer relationship? With many organizations and businesses taking advantage of Independent Contractors and Virtual Assistants, it is worth considering how you will measure the success of someone working for you…when they aren’t in front of you. Gone are the days of the mighty boss hovering over their employees as they work.

Frankly, that’s just a waste of time!



By |September 14th, 2015|Small Business, Virtual Assistance|0 Comments

Keep an Eye Out

Whether you think of your competitors as enemies or colleagues, consider following them along their journey. If you’re a business owner, you should be up to date on all the current industry trends—local, national and worldwide! Learning from others is how we grow and there is a respectful way to keep an eye on your competition in order to gain insight.


Why We Love Supporting The Board of Directors

1. We love being the ‘go to’ person…

We are Administrators because we thrive on being the support role. We love nothing more than to take things off your plate and get them done. We want to support you and your group in order to surpass goals and milestones. Of course, who doesn’t love a little […]

Move This To The Top Of Your TO DO List!

Whether you own a business or are an employee of a organization, having processes documented is an absolute must! Administrative professionals often hold the passwords, contact information and knowledge of procedures. These are things you don’t know you need until your Administrator is out sick, injured, etc. Please take this advice and set up your procedures now, before you need them. We understand it can be overwhelming to document every task you are responsible for, here are some tips to get you or your team started!


If you ask, be prepared to give!

Many of us live in a world of referrals, favors and asks. Asking in the name of your business is often more comfortable because you are (and should be!) confident in what you are providing. On that note, referrals should always, always be given honestly and confidently. Even if you owe someone a favor, or they recommended you, please don’t pass along a faulty referral, yeesh! But what about asking in the name of a personal charity you support? Is it okay to utilize your professional network for such purposes?


By |June 23rd, 2015|Small Business, Uncategorized|0 Comments

Should You Hire a Virtual Assistant?

Top 10 Things to Outsource to Your Virtual Assistant

What exactly does a Virtual Assistant do? While we find a Virtual Assistant that has the experience and background to fit your needs, below are the top 10 tasks we see most frequently from our clients. Once you start talking about Virtual Assistants, you will be surprised to find out how many people you know that work with one!


Multi-Tasking, Skill or Crutch?

Should you take “multi-tasking” off your resume?

The entire concept and success of IMPACT virtual services is based around the ability to increase efficiency and productivity, so we can’t help but wonder about the skill so many applicants and professionals describe as, “multi-tasking.” Is this possible? And if so, is it truly the most efficient way to work? Many seem to be torn on whether or not this is a skill or a trait that inhibits productive, quality work.


Two Thumbs Up

Go online and it won’t take you long before you can read customer or client reviews on everything from a Thai restaurant to a Tax Accountant. It takes an extremely positive experience for someone to take action and write a positive review, but when something negative happens? Many are quick to post a nasty comment written in the heat of the moment. Here are some simple steps to cultivating all the good that exists out there!

How Will You Get Your Message Across?

Today there seems to be so many phone apps that it’s almost impossible to get them all straight. Facebook, Instagram, Twitter, Google+, games in general, food networks, music channels, and the list goes on and on. I should also clarify that when I talk about apps here, I am not referencing finger food, but rather downloaded software applications for smart phones!

Specifically, I’d like to focus on a discussion surrounding the messaging applications. What are considered the best and why?


Fourth Quarter Success

Is it really that time already? The fall colors are coming into full bloom, football fills the television screen every Sunday (preferably Green Bay), evenings are brisk, chili is stewing in the crock pot, and the business year is soon coming to a close. Once Labor Day comes and goes, you know you need to ramp it up and knock your quotas out of the park. Hopefully fourth quarter will be your busiest and most successful one thus far. It doesn’t matter which key area makes your business flourish (new sales, mass production, promotional items, or new product lines); what truly matters is that you are prepared for fourth quarter success.

How can you make this happen? Let me give you a few suggestions.